FREQUENTLY ASKED QUESTIONS
When will my products ship out?
We shoot to have products shipped out within one to three business days. We ship via USPS first class and priority shipping to ensure you get your products quickly and will send you an email with tracking information so you know exactly when to expect your order!
What are your shipping rates?
USA orders: $3.99 or FREE for orders over $45.
Can I return products?
Absolutely. You can return or exchange any unused or defective merchandise by mail. We are committed to 100% customer satisfaction. If you do not absolutely love our products, we will exchange your products at no cost to you, or fully refund your purchase. Bearded Crew’s primary goal is to build a community of brothers and offer the absolute best products at the best prices, with customer service being our #1 focus.
When is your order cutoff time?
Orders placed after 9:30 am EST will typically ship the next day!
Where do you source your products?
All of our oil, butter, wash and wax are manufactured right here in Mocksville, NC! We try to use organic grade ingredients when we can, but we always use the highest quality all-natural ingredients across all of our product lines.
When should I start using products?
As soon as you start growing. Whether you’re growing your bearded rookie or haven’t seen a razor in years. Our products will help improve your beard in every way. See our product descriptions for more.
How much do I use?
Every beard is different so start with a small amount as you can always add more. A little oil goes a long way however all of our products are specifically formulated to not weigh your beard down and leave it greasy. Each one of our product pages has a FAQ section that offers helpful tips and information.